remediahub
Legal

Terms of Service

These terms govern access to and use of the platform. By using the service, you agree to these terms.

1. Use of the Platform

You may use the platform for lawful business purposes related to media operations, client coordination, order management, and delivery workflows.

2. Account Responsibility

You are responsible for account security, user access controls in your workspace, and all activity under your account.

3. Data Ownership and Confidentiality

You retain ownership of your workspace data, including listings, client lists, contacts, and uploaded media.

We do not sell, rent, or trade your client list or client data. We do not share your client list or client data with third parties for advertising or unrelated marketing use.

Limited sharing may occur only with contracted subprocessors needed to provide the service (for example, hosting, storage, or transactional email), and only under confidentiality and security obligations.

4. Acceptable Use

You must not use the platform to violate law, infringe rights, upload malicious content, interfere with service operations, or access data you are not authorized to access.

5. Billing and Plan Terms

Paid plans, usage limits, and billing terms are defined in your selected plan. You are responsible for paying applicable fees and taxes.

6. Service Updates and Availability

We may update features, improve security, and perform maintenance. We aim for reliable availability but cannot guarantee uninterrupted service at all times.

7. Suspension and Termination

We may suspend or terminate access for material violation of these terms, unlawful activity, or security risk. You may stop using the service at any time.

8. Limitation of Liability

To the maximum extent permitted by law, the service is provided on an "as is" and "as available" basis, and liability is limited to amounts paid for the service in the applicable period.

9. Changes to These Terms

We may update these terms over time. Continued use of the service after updates means you accept the revised terms.

10. Contact

For terms questions, contact support@remediahub.com.